Transform customer reviews intocustomer trust
Replace forms with spontaneous video or audio testimonials. More natural, richer, more actionable.
Insights
The problem with traditional customer reviews
A shared observation
After a hotel stay, a restaurant visit, a car rental, a store visit... we're constantly asked to leave a review. Endless forms, stars to justify, standardized questions: the result? Plummeting response rates and reviews that don't truly reflect the actual experience.
A radically different approach
With LIVSTICK, your customers scan a QR code and speak for 30 seconds. That's it. Our AI then analyzes their message according to a grid customized to your needs: sentiment, topics covered, areas for improvement, alerts on recurring issues.
How does it work?
Invite your satisfied customers
Send an invitation via email, SMS or QR code
Share your experience!
Your feedback matters to us. Share your experience in seconds...
Customer records their testimonial
Simple and guided interface for your customers
Guided questions
How did you discover our product?
What did you like most?
Would you recommend our service?
Analyze and publish
Leverage your customer testimonials
Dashboard
Widget preview
Convinced?
Try Livstick Reviews today
Ready to transform your customer reviews?
Discover how Livstick can help you collect and analyze authentic video testimonials.
After a purchase or experience, you invite the customer to leave a review via a link or QR Code.
Share your experience!
Your feedback matters to us. Click to share your experience in seconds.
The customer expresses themselves in video or audio in a simple interface, from their mobile.
Guided questions
How did you discover our product?
What did you like most?
Messages are automatically analyzed: themes, emotions, key verbatims.
"Excellent product, I recommend!"
Convinced? Try Livstick Reviews now.
Ready to transform your customer reviews?
Discover how Livstick can help you collect and analyze authentic video testimonials.
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Complete technology
Complementary modules to capture, analyze and manage your video messages
Customer reviews, differently
Video or audio allows your customers to express themselves freely, without the constraints of a text field. You capture more nuances, context, emotion.
For the brand
- More complete and authentic feedback
- Automated analysis of verbatims and emotions
- Ability to reuse certain testimonials (with agreement)
- Macro view of trends and weak signals
For your customers
- Easily share their experience via video
- A simple and guided process
- Feeling of recognition and importance
Ready to transform your customer experiences?
Let's discuss your project and discover how LIVSTICK can help you create unforgettable moments.